Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Solution Warranty

  • Our crew of service technicians will try their best to respond to your help inquiries in up to 1 hour. If, however, the issue you have experienced requires the assistance of our Admin =Dept,= we’ll send the ticket to the technician in charge and will post a note to tell you.

  • Top quality support service

  • Expert Customer Help And Support Service

  • We are online for you round the clock to deliver guidance and client support and to aid you with any trouble that you could possibly come across when taking care of your virtual server. We can assist you with all pre–configured software applications, like your Operating System, server administration panel (dependent upon the VPS type) and the Hosting Control Panel made entirely by our company.

  • Intuitive help center

  • An Educational Help Zone

  • In the Hosting Control Panel that is available as a gift with the virtual server, you’ll find an instructional Help section, that includes all that you should be aware of when monitoring your web pages and programs. We have included a wide selection of how–to articles and reviews and video training that show the common site maintenance responsibilities in an easy to read form.