1 hour ticket response
We are dedicated to providing a quick and proper solution to every customer support ticket posted by a user. Our skilled tech support staff representatives will review your situation and will offer you the most effective solution. We offer a 1–hour response time guarantee for all client support tickets. In fact, the average support ticket response time has proved to be 20 minutes.
A First–Rate Support Service
Each member of our customer support team has lots of years of experience in the Linux cloud hosting packages niche and the vast majority of them have been with us for at least 5 years. They all are eager to answer all your requests in the most professional manner possible.
An Easy–to–Navigate Help Center
To help you find a quick hint on how to use a particular feature, we have included a truly user–friendly Help Center section in your Hosting Control Panel. You can search through an immense selection of web hosting account administration articles and website management articles, check out our F.A.Q. archive or check out our educational video tutorials.