Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help Center built into our Hosting Control Panel. It includes an ever–expanding database with regularly asked questions and detailed instructional articles written by our expert tech support team.

  • Top quality support service

  • Educational Video Clips

  • If you’d like to watch how a task is performed or how an issue is addressed, instead of just reading about it, then check out our selection of instructional video tutorials. They address a variety of different issues and will help you quickly learn how to work with our Hosting Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 customer support service with a 60–minute support ticket response guarantee. A team of proficient tech support engineers will be at your disposal to attend to all the queries that you may possibly have. During non–busy periods, a reply will be offered in even less than twenty minutes.