Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reply warranty with all our Linux cloud hosting packages packages, meaning every single assistance inquiry you send will be reacted to within an hour max. Our support staff members have been educated to very quickly remedy any situation and to present you with quick guidance on any difficulty that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is delivered by a crew of qualified employees that are ready to reply to your request as quickly as possible. You can easily get in touch with the tech support crew by launching a help support ticket from your Hosting Control Panel or by submitting us an e–mail. On working days, you may also call us on the phone or take advantage of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated a detailed know–how base into the Control Panel so you can obtain effective step–by–step recommendations at any time. Each area of the Control Panel possesses its own contextual help area featuring a list of how–to posts. We have also made video tutorials to give you a better idea of the way in which to conduct any given task.